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Sale items will be indicated with a purple sticker on the tag and the price will end in a number 9 (see image below). No exchanges or returns can be made on WMTM items. What’s That About Sale Items?Īll sale items, often referred to as “ We Made Too Much” or WMTM, are FINAL SALE. You never know if you will get a forgiving sales associate. Since this post was written, they’ve excluded their popular Align leggings because they’re so fragile. lululemon’s quality promise guarantees that their items should perform for at least a minimum of 5 years. There’s also lululemon’s quality promise, which extends to all items even if it is a sale item. I bought a pair of leggings in Vancouver BC, Canada for $98 CAD and returned them for $98 USD in Seattle, Washington.Īfterward, I realized I gained money by returning them within the USA! They ended up refunding the in-store ticketed price rather than the actual value of the item from where I purchased it. I’ve also returned an item I bought internationally once. I usually return to my debit card because it’s connected to my PayPal account. For example, when I purchase using PayPal online and return in-store, they typically refund using any tender the customer prefers. There are some refund tender exceptions that are beyond lululemon’s control. Are There Any Exceptions to the lululemon Returns Policy? Drop off your return at the nearest USPS or Fedex location and wait about 7-15 days (or the next billing cycle) for your return to be processed in the original payment form.

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If your item is eligible for a refund, you will have the option to click on “ Return Items.”Ĭomplete the form and download a return label. Online, you will need to log into your account and go to your orders page. An employee will gladly process your refund in its original form of payment if the refund falls within 30 days.

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In stores, you can bring your receipt in for a full refund on full-priced merchandise within 30 days. See lululemon Return Policy How do lululemon Returns Work? There are certain items that are considered final sale even at full price. The rip tag and product tag must be attached in order for a refund.

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When ordering online, lululemon offers free shipping AND returns. The item must be in new and original condition. Lululemon’s return policy allows shoppers to return full-priced products within 30 days for a refund in the original form of payment. Read on to learn more about how lululemon returns work and if your item is eligible for their warranty promise. When the quality doesn’t cut it, you’re eligible for lululemon returns or exchanges. That’s why they stand behind their products and strive to make it right when things go wrong. Sometimes it doesn’t and lululemon understands that (or at least they should). Lululemon activewear is expensive and oftentimes you want expensive purchases to last a lifetime. Updated: | lululemon Return Policy and Warranty Guide